You can return your Automatic CCA adapter within 30 days of original purchase. You must have purchased the adapter from our website to return it for a refund. For all orders placed after January 1, 2020, please use this link to start the return/refund process.
https://shop.automatic.com/a/returns
If you purchased your adapter directly from our website prior to Jan 1, 2020, please email orders@automatic.com. We will be happy to send you a pre-paid return label and start the refund process for you.
Note: We can only process refunds if you purchased from us directly. If you purchased Automatic at another retailer, such as Amazon or Best Buy, please contact them to get a refund.
The Automatic adapter comes with a 18 month manufacturer's warranty. If you believe your adapter is malfunctioning and needs a replacement, email support@automatic.com. We'll run through some diagnostics with you and offer an exchange if needed.